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Physical Plant Kiosk - HELP

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Frequent Questions
Who are the KIOSK Helpers?
Who are the KIOSK Helpers?
Setup your O-Key account
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Tips and suggestions for making useable and easy-to-remember O-Key passwords
Making Good Passwords
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Forgotten O-Key Password
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Press 'M' to begin this Mouse tutorial
Mouse Trainer - Press 'M'
Located in 111 Physical Plant Administration
Physical Plant Personnel


KIOSK Helpers

KIOSK Helpers are Physical Plant employees who are specially trained to help you use the KIOSK system.

NameDepartmentManager
Foreman
Room
Building
Phone
Elaine BartlettCustodialMarie Bishop109 PP South405-744-4678
Justin BillingsleyBuilding Systems GroupDan Ferguson111B PP South405-744-7144
Rose ButlerPP HousekeepingMarie Bishop061 Stout405-744-7780
Cathy DayPaintCharles Vasso101 PP North405-744-7682
Jayson DobsonPreventive MaintenanceMike Paxton116 PP South405-744-3218
Richard DouglassEvening OperationsWes Fritchman114A PP South405-744-5094
Daniel FelberTruck ServicesJeff Sweeden130 PP South405-744-7163
Dan FergusonBuilding Systems GroupSteve Tanner111BA PP South405-744-7239
Dena HennessPower Plant / Chill PlantBill Rember006 Power Plt405-744-4249
Joy HurstPreventive MaintenanceMike Paxton116 PP South405-714-1070
Virginia LandrethCustodialMarie Bishop109 PP South405-744-9092
Don MachartCustodialMarie Bishop109 PP South405-744-4678
Linda MartinCustodialMarie Bishop109 PP South405-744-7727
Nate NickelsApartment MaintenanceNate Nickels101 PP North405-744-5297
Lisa ShellOperations & MaintenanceAdrian Self101 PP South405-744-7162
Judi TarltonUniversity Apartments CleaningMarie Bishop101 PP North405-744-7098




Frequent Questions


How can I get onto a Physical Plant computer?
Only authorized employees may use a regular PP computer station. Physical Plant employees who need regular computer access must request it from their manager / foreman. However, all Physical Plant employees may use any KIOSK Station, as they are publicly accessible.


What is a KIOSK?
A kiosk is a small enclosed structure where people can get information. Physical Plant Kiosks are special-purpose computers designed to help employees get information related to their employment.


Who is my KIOSK Helper?
See above


Can I get to the KIOSK website from home?
Yes, go to http://www.pp.okstate.edu/kiosk


This KIOSK Station is not working.
Please find a KIOSK Helper for help with the computer. If a Helper is unavailable, please call PPCIS at 744-5888 or 744-6993.


Why won't this KIOSK Station go to www.yyyzzz.com?
The KIOSK Stations are configured to only go to OSU websites within the okstate.edu domain.


Why won't this KIOSK Station go to www.okstate.com?
The www.okstate.com site is outside the okstate.edu domain, and is therefore forbidden.


This KIOSK Station isn't on the right web page.
Close all open windows by clicking each [X] button. The page should restart automatically. If not, contact your KIOSK Helper.


This KIOSK printer doesn't have paper.
Please find a KIOSK Helper for help with the printer.


This KIOSK printer is printing light.
Please find a KIOSK Helper for help with the printer.


My O-Key password doesn't work anymore.
Use the "Forgotten Password" link on the KIOSK webpage. Read the section "HELP! I Forgot My Password!"


I've never logged into O-Key before. What is my password?
You must set up your O-Key account before you can log in. Click Here.


I've never logged on to Web for Employees before. What is my PIN?
Your beginning PIN is your 6-digit birthday (i.e. Jan- 23, 1945 is 012345).


What is my office contact information?
Most Physical Plant employees use their manager's or foreman's office information. See Page 11 of this guide.


What phone number do I use for my Emergency Contact?
You can use any number where you can be conveniently reached.


Why is there so much junk in my E-Mail?
Over 97% of E-Mail worldwide is unwanted junk mail called "spam." To combat this, Campus IT deployed a system to help catch spam. Your E-Mail account may not be configured to catch the most spam. See Page 41 of this guide.


What does OSU send in my E-Mail?
Among other things, OSU sends Pay Advice notices, News, Headlines, O-Key account notices, and Emergency Notices to employees through E-Mail.


Who maintains the KIOSKs?
The KIOSK computers, software, and website are maintained by Physical Plant Computing and Information Services. We are located in the Physical Plant Administration building (113) and are available from 8am to 5pm Monday through Friday. You can call us at 405-744-6993 or 405-744-5888.


HELP! This Station's mouse pointer is moving! Words are typing themselves! Is it being hacked?
First, Don't Panic. Please call 405-744-6993 or 405-744-5888 to report suspicious activity. Have the Station Name ready.

 
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