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Physical Plant Kiosk - HELP

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Return to Main Kiosk Page
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Frequent Questions
Who are the KIOSK Helpers?
Who are the KIOSK Helpers?
Setup your O-Key account
Create your O-Key Account
Tips and suggestions for making useable and easy-to-remember O-Key passwords
Making Good Passwords
Change a forgotten or lost password
Forgotten O-Key Password
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Press 'M' to begin this Mouse tutorial
Mouse Trainer - Press 'M'
Located in 111 Physical Plant Administration
Physical Plant Personnel


KIOSK Helpers

KIOSK Helpers are Physical Plant employees who are specially trained to help you use the KIOSK system.

Name

Room,
Building

Phone

Apartment Maintenance (Nate Nickels, Foreman)
Nate Nickels101 PP North405-744-5297
 
Building Systems Group (Dan Ferguson, Foreman)
Dan Ferguson111BA PP South405-744-7239
Justin Billingsley111B PP South405-744-7144
 
Custodial and Housekeeping Helpers (Marie Bishop, Manager)
Rose Butler, PP Hskpg061 Stout405-744-7780
Rose Jones, PP Hskpg061 Stout405-744-7780
 
Evening Operations (Wes Fritchman, Foreman)
Richard Douglass114A PP South405-744-5094
 
Operations & Maintenance (Adrian Self, Manager)
Lisa Shell101 PP South405-744-7162
 
Paint (Charles Vasso, Manager)
Cathy Day101 PP North405-744-7682
 
Power Plant / Chilled Water Plant (Bill Rember, Manager)
Danny Mayfield006 Power Plt405-744-4249
 
Preventive Maintenance (Jayson Dobson, Foreman)
Jayson Dobson116 PP South405-744-3218
Joy Hurst116 PP South405-744-3218
 
Truck Services (Jeff Sweeden, Foreman)
Daniel Felber130 PP South405-744-7163




Frequent Questions


How Do I Activate My O-Key or I've never logged into O-Key before. What is my password?

You must set up your O-Key account before you can log in. Click Here for help with activating your O-Key


How can I get onto a Physical Plant computer?

Only authorized employees may use a regular PP computer station. Physical Plant employees who need regular computer access must request it from their manager / foreman. However, all Physical Plant employees may use any KIOSK Station, as they are publicly accessible.


What is a KIOSK?

A kiosk is a small enclosed structure where people can get information. Physical Plant Kiosks are special-purpose computers designed to help employees get information related to their employment.


What is a KIOSK Helper?

PP CIS has trained volunteers from each Physical Plant department to help employees use the KIOSK system. These volunteers can help set up your campus identity account (O-Key), Web for Employees (payroll info), and parking tags.


Who is my KIOSK Helper?

See above


Can I get to the KIOSK website from home?

Yes, go to http://www.pp.okstate.edu/kiosk


This KIOSK Station is not working.

Please find a KIOSK Helper for help with the computer. If a Helper is unavailable, please call PPCIS at 744-5888 or 744-6993.


Why won't this KIOSK Station go to www.yyyzzz.com?

The KIOSK Stations are configured to only go to OSU websites within the okstate.edu domain.


Why won't this KIOSK Station go to www.okstate.com?

The www.okstate.com site is outside the okstate.edu domain, and is therefore forbidden.


This KIOSK Station isn't on the right web page.

Close all open windows by clicking each [X] button. The page should restart automatically. If not, contact your KIOSK Helper.


This KIOSK printer doesn't have paper.

Please find a KIOSK Helper for help with the printer.


This KIOSK printer is printing light.

Please find a KIOSK Helper for help with the printer.


My O-Key password doesn't work anymore.

Use the "Forgotten Password" link on the KIOSK webpage. Read the section "HELP! I Forgot My Password!"


I've never logged on to Web for Employees before. What is my PIN?

Your beginning PIN is your 6-digit birthday (i.e. Jan- 23, 1945 is 012345).


What is my office contact information?

Most Physical Plant employees use their manager's or foreman's office information. See Page 11 of this guide.


What phone number do I use for my Emergency Contact?

You can use any number where you can be conveniently reached.


Why is there so much junk in my E-Mail?

Over 97% of E-Mail worldwide is unwanted junk mail called "spam." To combat this, Campus IT deployed a system to help catch spam. Your E-Mail account may not be configured to catch the most spam. See Page 41 of this guide.


What does OSU send in my E-Mail?

Among other things, OSU sends Pay Advice notices, News, Headlines, O-Key account notices, and Emergency Notices to employees through E-Mail.


Who maintains the KIOSKs?

The KIOSK computers, software, and website are maintained by Physical Plant Computing and Information Services. We are located in the Physical Plant Services building in room 110 and are available from 8am to 5pm Monday through Friday. You can call us at 405-744-6993 or 405-744-5888.


HELP! This Station's mouse pointer is moving! Words are typing themselves! Is it being hacked?

First, Don't Panic. Please call 405-744-6993 or 405-744-5888 to report suspicious activity. Have the Station Name ready.